Frequently asked questions

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

We take any format of GIS data such as LiDAR data (Las and laz), point cloud (xyz) etc. For engneering design, we take AutoCAD drawing (dxf and dwg). If you need an overlay of satellite imagery, we can use Google Earth and Bing Map with appropriate attribution. You can also supply aerial photo for better resolution with recent updates.

We offer many standard and customized model sizes. It can be any shape or size to suit your needs. Here are some examples:
 Size Weight (Including package)  Flight convenience 
 ~20″x26″  10-15 lb  Carry-on
~23″x30″  13-18 lb  Check-in
~24″x35″ 15-20lb Check-in
~30×40” 20-25lb Check-in

Upon receiving data, we require 2-3 weeks for producing a standard size (30×40”) 3D model, including review time.

Certainly. We provide warranty for accidental damage & design change coverage at a nominal cost within one year of job completion.
The 3D terrain resolution is typically around 0.2mm. The surface imagery resolution is normally between 300-1000DPI depending on the source data.

We have powerful engineering simulation software which can help you achieve best 3D effect from preliminary design. We also utilize public data where applicable to supplement the data shortage in order to complete a 3D product.